Stress in Management Positions
Does stress cause a burn out?
The goal of the research was to examine the most common stressors in management positions, and to examine the tendency for the occupational burnout syndrome.
The survey was completed by 384 managers (34% directors and board members, 46% middle management, 16% lowest management and about 2% unemployed managers).
The survey showed that layoffs represent the greatest stress for managers in Croatia. This information is not too surprising in view of the fact that in the last five years Croatia has undergone a major wave of layoffs, which of course needed to be handled by the upper and middle management.
The next great stressors are constant interruptions and distractions at work and undefined objectives by the owner or management board.
The survey also indicated some gender differences. These three main stressors according to self-assessment of the respondents are more pronounced in female managers than in male managers. Additionally, overtime and salaries are greater stressors for women, which can also easily be interpreted through the still traditional division of labour and care for the household that exists in this region. Women managers are also still paid less than male managers.
As a result of stress in the workplace, the occupational burnout syndrome occurs, which manifests itself through emotional exhaustion, depersonalization and a reduced sense of personal achievement.
The survey did not, however, show that managers feel burnout at this point, but rather one aspect of it: somewhat increased emotional exhaustion.
The survey has further shown that managers in Croatia belong to a large extent to a distinct type A personality, which means they always strive towards a continuing battle to achieve more and more in less and less time, that they are competitive and ambitious, and therefore subject to the threat of a heart attack.