Head of Private Banking Department

Are you passionate about leading people/ leadership?

We believe that people are at the heart of our organisation and our successful leaders enable us to realise our strategy.

We are looking for a leader who:

• builds trust, creates a positive and inclusive environment, shows interest, respects, cares for others and treats people fairly
• inspires employees and colleagues, encourages others to deliver at their best to reach their full potential
• shows courage to take decisions and dares to challenge, tries out new things, admits mistakes and learns from them
• has a managerial experience of leading teams (+3 years), preferably in banking or other financial, investments, insurance services industry or otherwise has a demonstrable understanding of how the Private banking operates
• is familiar with investment products and financial market trends, preferably has a BFAA licence
• is customer centric and sales driven, possesses a deep understanding on how to deliver customer value, profit, and sustainable impact on Private banking business and society
• has an understanding of KYC and AML concepts, able to swiftly learn and adapt to internal processes and requirements
• has a business acumen and strategic vision combined with good networking, negotiation, interpersonal skills
• has a university degree in Business administration, Economics, Financial management, Accounting and Auditing, or similar
• has a professional spoken and written Latvian and English

What will be your daily work in this role:

• aligning your work and the team’s contribution to the bank’s direction and strategy, planning business objectives, monitoring their achievement
• maintaining of Private Banking department`s reputation in the market by regularly monitoring the quality of customer service and reviewing customer suggestions for operational improvements
• ensuring that Private banking supports customers and offers services in line with company`s financial objectives, legal standards, risk tolerance and KYC principles
• provision of advice on life insurance products/non-life insurance products, investment insurance products and provision of advice/information on investment products (will require completion of Mifid and IDD training and licensing, if not available currently)
• facilitating cross-business unit initiatives, leading, and encouraging collaboration across the organisation
• monitoring of medium to long-term business trends/outlooks, gathering competitive intelligence to contribute to strategic business planning discussions with company`s executives
• identifying growth opportunities, driving revenue and market share growth
• maintaining external relations with field`s professionals, represent bank in different conferences and forums
• developing and integrating approach to business development, sales, marketing, product development, and customer experience/interaction
• driving operational excellence, process optimisation and performance across your teams
• defining clear responsibilities and priorities for your team members
• ensuring the continuous development of your team and your own leadership skills
• assessing and improving the performance of your team members
• exercising coaching methods as part of your leadership style
• ensuring a sustainable work climate and sustainable employees
• building a diverse team with high level of team spirit and engagement

At Swedbank we believe that people are our core strength. Our culture is built on respect, inclusion, and openness. We support continuous development and enable you to take the lead in your career and find inspiring challenges. Structured leadership paths and activities are in place to support your development as a leader. We take care of your wellbeing by providing a sustainable and flexible working environment. As an employee you will be part of the Group performance program, offered a company pension plan, optional health insurance, as well as other benefits. We are guided by our values: Open, Simple and Caring. It’s all about delivering a positive and unique experience for our customers through collaboration and team-work – together we make a difference.

"Join our team and...

be a part of ambitious and engaged team of professionals, who serve the most valuable, wealthiest and demanding private customers within the organization, creating customer value and increasing Swedbank’s competitive advantage. In our team we value teamwork and expect you to be a strong team-player as well! We challenge obstacles together and succeed as a team. We are energetic, professional, and courageous colleagues, who are very excited to welcome another team member!

As leaders, we trust our people and delegate responsibility, we strive to build a team with an open, positive, and transparent environment, where everyone can grow and have the possibility to learn from each other." Karīna Kulberga, your future manager.

We look forward to your application at 02.10.2022. the latest.

Swedbank does not discriminate against anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion, or disability – everybody is welcome.