NOC and Technical Support Engineer

For our client, an international telecommunications service provider, we are looking for a NOC and Technical Support Engineer.

NOC and Technical Support Engineer

YOUR FUTURE ROLE
  • Monitor customers’ networks and act according to the relevant process;
  • Answer to service requests from customers;
  • Support for engineers in the regions;
  • Follow helpdesk process to support service request;
  • Work in lab to re-produce field issues and for self-training.

JOB REQUIRMENTS
  • Electronic/Telecommunications/Computer engineer (BA/BSc);
    • Proven knowledge of IP Networking (TCP/IP and OSI stack); protocols (VLAN, Q-in-Q, STP, LLDP, etc) Routing protocols (RIP, OSPF, BGP, etc.)
    • Proven knowledge Microwave / Radio communications systems;
  • Excellent English knowledge - fluent in reading, writing and speaking;
  • Willing to work in shifts, including weekends;
  • Customer oriented, solution focused and excellent communication skills;
  • Experience in installation, commissioning and troubleshooting of microwave communication systems;
  • 2-3 years of experience with interfacing customers (support, presale);
  • CCNA or equivalent knowledge;
  • Proven knowledge of PDH, SDH, Synchronization;
  • SNMP, Radius, TACACS.

OUR CLIENT OFFERS

By joining their team, you will enrich your experience and work closely with high-end technologies and have global interaction with hi-tech professionals.


We are looking forward to receiving your application over the application-dashboard. Our responsible consultant will contact you immediately after receipt.

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Job Facts

Country
Romania
Location
Bucharest
Contract type
permanent
Job-ID
224000