IT-Rollout Supporter (FR/EN) (m/f/d)

Your Tasks:

• General support of users during the transfer and commissioning of the new devices at various locations in French-speaking Switzerland and Berne
• Check OneDrive file synchronisation on the old device
• Set up the new device
• Connect to LAN / WLAN
• Find out the users' most important work applications and start them accordingly
• Support users during the Modern Authentication migration process

Your Profile:

• High willingness to travel by public transport (or own car), place of residence no further than half an hour from Lausanne
• Experience in support (technical helpdesk and/or technical second-level support)
• Experience with PC replacement
• You are familiar with Multi-Factor Authentication (MFA)
• Professional appearance, reliable and punctual
• Technical knowledge (Windows 11, notebook hardware)
• Experience with Windows / iOS / Android
• Experience in security and compliance (not mandatory, but preferred)
• Fluent skills in French and English