Head of eCommerce

Denholm are working with a independently-owned, leading retailer of some of the finest and most sought after spirits in the world. Renowned for its shops across the UK and Paris, the business is accelerating its eCommerce presence in the luxury drinks sector.

The new Head of eCommerce will play a vital leadership role in the team and heads up a group responsible for customer connections in eCommerce, CRM, social, digital and email. The lead priority for this role is to envision, drive and accelerate the commercial success in eCommerce sales.

Key responsibilities include:
1. Create the eCommerce agenda to set, plan and deliver ambitious eCommerce growth targets and lead website developments.
2. Drive customer engagement to result in strong conversion rates and best in class customer experience.
3. Lead CRM acquisition and management to grow the CRM database through recruitment campaign planning
4. Lead a team of strong professionals and demonstrate the ability to galvanise and influence both direct reports and stakeholders, nurturing their technical and professional development and progression ensuring ecommerce and digital capability is first class.

This is a hugely exciting opportunity to join an independent spirits retailer. If you have a background in eCommerce across retail, Spirits or Consumer Goods, please get in touch with the team at Denholm to discover more about this amazing role.

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Job Facts

Contract type
Denholm Associates