Housekeeping Supervisor

Job Function

- Daily inspection of rooms to ensure established standards on cleanliness, guest supplies and condition of rooms are maintained. To release rooms to the Front Office in the shortest time possible.
- Supervise Room Attendant, Houseman/ Housemaid and Public Area Attendant.
- Check Room Attendant’s pantries to ensure that the pantries are neat and clean, and has sufficient par stock of linen and guest supplies.
- Check Room Attendant’s trolley to ensure that the trolleys are neat, clean and well stocked.
- Check cleaning equipment to ensure that all equipment are properly maintained and in working order.
- Assign rooms for cleaning to ensure equal distribution of rooms to Room Attendant, and that all occupied and check-out rooms are cleaned.
- Print room status reports for Room Attendant to get them ready before the Room Attendant start on their work in the morning and before they do their night-turn-down in the evening.
- Make Maintenance reports on repairs and defects of rooms and public areas.
- Establish control over rollaway beds, baby-cots, irons and ironing boards to ensure that they are properly maintained and stored.
- Handle telephone calls to ensure that all guests’ requests are to be promptly followed up and channelled through the proper personnel. All messages are to be correctly logged to ensure proper follow-up.
- Issue stock to Room Attendant and record the issues in the stock cards.
- Check F&B outlets and public areas to ensure the established standard of cleanliness is maintained by the general cleaners, and that the proper chemicals and equipment are used and cleaning procedures and schedules are followed. To report on repairs and faults and follow-up to ensure that they are attended to.
- Assist in training, maintenance of grooming and conduct standards of Housekeeping staff.

Requirements:

Experience in hospitability management;
A minimum of conversational German is required, English is a plus;
Willingness to work as a member of a team;
Good communication skills, courteous;
Good leadership qualities;
Ability to conduct trainings.

! Important: Job requires relocation to Baden, Switzerland