Senior Solution Architect Voice (Remote) (m/f/d)

Name: Talentor International
Address: Universitätsring 8/6, Vienna, Vienna, 1010, Austria
Telephone: +43 1 523 8207 7
Price range: $

Job Description Summary

The Senior Solution Architect Voice is responsible for planning and designing the technology solutions and mapping the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan.
To globally design and implement Voice Infrastructure (MS Teams Voice, Skype for Business, Audiocode, Cisco Call Manager, Luware, Attendant Pro, etc.). Efficient operation of the Voice & Telephony Services. To ensure high availability and compliance of the IT-Infrastructure. Interact with external outsourcing providers

Job Description (Key Accountabilities)

Candidate will have strong working knowledge of CUCM, Cisco Voice gateways, Skype, and Teams voice
Candidate will support transition of CUCM, Cisco Voice gateways, and Skype to Teams voice solution
Review, interpret and respond to detailed business requirements specifications to ensure alignment between customer expectations and current or future ICT capability
Operation of the above environment and ensure high availability
Accountability for delivery of Project work according to the overall standards and concepts
Technology scouting and run proof of concepts / Propose new solutions, liaise with vendors and define global IT infrastructure standards
Resolution of critical incidents and problems
Ensure Disaster/Recovery and maintain security of systems and unauthorized access to systems
Ensure that systems are implemented and documented in compliance with Lonza’s standards
Ensure documentation and compliance of corresponding IT-Infrastructure

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