We are a homegrown recruitment agency with a global reach, dedicated to helping companies find the best IT and BPO professionals to fit their unique needs. Whether you're a large enterprise or a small startup, we have the expertise and experience to help you build a high-performing team.
We specialize in IT and BPO recruitment, with a deep understanding of the specific skills and qualifications required for these critical roles. We leverage our extensive network of IT and BPO professionals, coupled with our data-driven hiring techniques, Agile and Lean recruitment approaches, and the latest sourcing and engagement strategies, to guarantee better success with passive candidate pools. This way, we help clients transform their recruitment process, dramatically cut their lead times, and ultimately – quickly fill vacancies all over Western Balkans.
- Retainer: For clients with critical roles to fill, we provide a dedicated recruitment team to oversee the entire recruitment process, from sourcing and screening to onboarding.
- Contingency: For clients with multiple open positions, we offer contingency services, where our experienced recruiters tap into unexplored talent pools to expedite the hiring process.
- Embedded: For clients with rapidly expanding businesses, we provide embedded Talent Acquisition Experts for six or twelve months to support their hiring goals and integrate seamlessly with their established HR and TA operations.
- Recruiter on Demand: For clients seeking personalized sourcing and recruitment support, we offer Recruiter on Demand services to provide ongoing assistance for established TA and recruitment operations.
- BPO Scale-up: For clients seeking specialized customer-oriented talent with language proficiency, we provide BPO Scale-up services, including sourcing, recruitment campaigns, assessment centers, and group interviews.
- Staffing: For clients hiring on location without a legal entity, we provide staffing services, including payroll and legal support.
- Recruitment Marketing: For clients seeking to promote specific job openings, we offer recruitment marketing services to attract qualified applicants.
- Market Research: For clients seeking insights into candidate availability, market salaries, competitors, and country legal information, we provide comprehensive market research services.
Our Commitment to Results:
- Time to Submit: 3-5 submitted candidates within 28 days
- High Quality Shortlist: Min 85% match in shortlisted candidates
- Success Ratio: 1 of 5 submitted candidate hired
- Replacement Guarantee: From 1 to 3 months replacement guarantee
With an experience of over 15 years in the recruitment industry, and working across different markets and industries, Benjamin gained crucial skills and expertise in business development, recruitment, sales, and marketing. Being enthusiastic and motivated, Benjamin managed to build, lead and nurture numerous teams throughout his career while working on different projects he successfully launched and implemented, on local as well as various international markets across Eastern, Central, Western Europe, GCC countries, UK and United States.
Ema is responsible for the Partnership Coordination, Market Research, Project Management and Operational activities within the company. She has a business development experience, and alongside Benjamin, gained experise in client relationship management, client satisfaction and retention.
Ema completed a degree in Financial Management before starting her career with one of the most dominant recruitment company in a Balkan region. There she successfully expanded the areas of IT and BPO industries. She is fluent in Bosnian and English but can communicate with you in German, too.
Haris is an experienced accountant and operations professional with over 4 years of experience. He holds a Bachelor's degree in Financial Management. By working in finance and operations, Haris became more detail oriented and acquired analytical, financial recording and reporting skills.
Gorana has been in recruitment industry for a little over 3 years and she has experience filling IT as well as executive roles. She is currently Team Lead of 15 recruiters who specialize in sourcing, engaging, interviewing and closing positions from IT and BPO industry. Gorana speaks fluent English.
Amina is in charge of Recruitment Marketing, Employer Branding, and Social Media Management, leveraging her skill set and passion for communication. She completed a degree in English Language and Literature.
With fluency in Bosnian, English, and Spanish, Amina possesses a linguistic mastery that allows her to engage with a wide range of audiences.
Drawing from her professional background, Amina has worked as an English teacher, a freelance content writer, and a Communications Team Member at TEDxSarajevo, where she contributed her expertise in Marketing and Social Media Management.
With over 5 years of experience in the field of sales, Sandro brings a fresh perspective to the recruitment industry. His journey has been defined by a deep understanding of client needs, a keen eye for market trends, and a passion for building strong relationships.
He is excited to leverage his sales expertise to connect talents with their career opportunities.